Donation Refund Policy

Archangel Group International (AGI)

Effective Date: November 1, 2026

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At Archangel Group International (AGI), we are deeply grateful for every individual, church, business, and organization that supports our mission. Your generosity helps us share the Gospel of Jesus Christ, provide clean drinking water, support communities, assist women and children, and bring hope to underserved communities throughout Zambia, Africa.

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We take our responsibility to our donors seriously and strive to ensure that every contribution is handled with integrity, transparency, and accountability.

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1. General Donation Policy

All donations made to Archangel Group International are considered voluntary charitable contributions. Donations are generally non-refundable because funds are used to support AGI's charitable programs, ministry operations, and ongoing projects.

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2. Refund Requests

We understand that mistakes can happen. Refund requests may be considered under the following circumstances:

A donation was made accidentally or in error.

A donor was charged more than once for the same contribution.

An incorrect donation amount was processed.

An unauthorized transaction may have occurred.

All refund requests will be reviewed individually and handled at the discretion of Archangel Group International.

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3. How to Request a Refund

To request a donation refund, please contact us using the information below:

Email: Archangelgroupinternational@gmail.com

Please include the following information:

Donor's full name

Date of the donation

Donation amount

Email address associated with the transaction

Reason for the refund request

Refund requests should be submitted within 30 days of the original transaction.

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4. Processing Approved Refunds

If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

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5. Recurring Donations

Donors who establish recurring monthly contributions may cancel future donations at any time by contacting AGI. Cancellation will prevent future scheduled contributions but will not automatically refund donations that have already been processed.

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6. Designated Project Donations

Donations designated for specific projects, including clean water wells, church construction, mission house development, and other charitable initiatives, are intended to support those purposes.

If a particular project is completed, delayed, or becomes impossible to carry out, AGI reserves the right to redirect the funds to a similar charitable purpose consistent with its mission and applicable charitable giving requirements.

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7. Tax-Deductible Contributions

Archangel Group International is a registered 501(c)(3) charitable organization. Donations are generally tax-deductible to the extent permitted by applicable law. Donors should consult their tax professional regarding the deductibility of their contributions.

If a donation is refunded, any related tax deduction may need to be adjusted.

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8. Contact Information

If you have questions about this policy or need assistance with a donation, please contact:

Archangel Group International
Email: Archangelgroupinternational@gmail.com

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Our Commitment

Every donation represents an investment in lives, communities, and the opportunity to share the love of Jesus Christ. We are committed to honoring the trust placed in us by our supporters and using charitable contributions responsibly to further the mission of Archangel Group International.

Thank you for standing with us and helping make a difference in Zambia and beyond.

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